FAQ

Most Popular Questions

FAQ

Most Popular Questions

Have questions about our services, appointments, or patient care? Find answers to the most common queries here to help you navigate your visit with ease and confidence.

You can book an appointment online through our website, call our hospital directly, or visit the reception desk.

Yes, our hospital offers round-the-clock emergency care with fully equipped facilities and on-call specialists.

We accept most major health insurance providers. Please contact our billing team for a detailed list and cashless procedures.

At Octavia Hospital, we ensure that family and loved ones can visit patients at appropriate times to support their recovery.
Below are the visiting hours for different units:

MICU (Medical Intensive Care Unit)

  • Morning: 10:00 AM – 11:00 AM

  • Evening: 4:00 PM – 5:00 PM

PICU (Pediatric Intensive Care Unit)

  • Morning: 10:00 AM – 11:00 AM

  • Afternoon: 1:00 PM – 2:00 PM

  • Evening: 6:00 PM – 7:00 PM

NICU (Neonatal Intensive Care Unit)

  • Morning: 9:00 AM – 10:00 AM

  • Afternoon: 12:00 PM – 1:00 PM

  • Evening: 5:00 PM – 6:00 PM

🩺 Please note:
Visiting times are strictly followed to maintain patient care and hygiene. Only one visitor per patient is allowed during the visiting hours.

Yes, you can book an appointment with a specialist of your choice through our online portal or by contacting our appointment desk.

Yes, we provide customized preventive health checkup packages for individuals, families, and corporate clients.

Patients can access their lab and diagnostic reports online through our patient portal or collect them from the hospital’s diagnostic center.

Yes, we provide both inpatient and outpatient services, including consultation, diagnostics, surgeries, and post-operative care.

We follow strict hygiene protocols, infection control measures, and patient safety standards to ensure a safe environment.

You can call our main line, email us at our official contact, or use the online enquiry form on our website.